Working at Cello Health Insight


“We’re always on the lookout for bright, ambitious people who can bring fresh insight to our team.”

Wendy Macdonald, Human Resources Director

People are our strength

Since we were founded in 1983 we’ve grown to a team of over 120 employees, working at Cello Health Insight across our main office locations in London, New York and Chicago.

Early on in our history we recognised that our people were our strength and since then we’ve remained committed to a philosophy of only recruiting those individuals who we see as having the potential to become future directors.

In support of that, we believe strongly in fostering and supporting the continuous development of all our staff. Once on board we provide comprehensive training and support to every member of staff, at all levels, across all departments to give them every opportunity to meet their potential.

And as a measure of our success, people who once joined us as graduates can be found at every level throughout the business, progressing all the way to full directors.

Read some of the Cello Health Insight reviews on what it’s like to work at Cello Health Insight.

Click here to see some of the people working at Cello Health Insight.

Learning and Career Development

Our people are enrolled in our career-long proprietary in-house training programme, BUILD©, which aims to continually develop them from the get-go across multiple skills areas.


For researchers, training and coaching is interweaved with day-to-day project work throughout the year to ensure that learnings can be transferred directly into practical implementation, reflected upon, achievements celebrated and new objectives set. Our line managers are fully invested in supporting this progression, and have the tools and knowledge to support this journey.

Whichever area of the business you work in, our ethos is to encourage and enable ongoing self-development and is reflected in our experiential approach to training. We know that people grow fastest when they are engaged within a challenging and self-reflective learning environment.

Our two dedicated Learning & Development directors ensure that everyone is provided with individually tailored and appropriately pitched training. All staff have access to 1-on-1 coaching throughout their career to support reaching their professional goals. Our bespoke training and coaching programme is reinforced by rigorous line management. We are proud of our line managers who are invested in supporting both progression and well-being, and who have the tools and knowledge to support this journey.

Employment Benefits

At Cello Health Insight, we continually work to provide our employees with a reward and benefits package that is more than competitive within the healthcare market research industry. Some of the benefits all staff are eligible for include:
  • 25-30 days holiday per year, depending on service
  • BUPA Healthcare
  • Life Assurance
  • Childcare vouchers
  • Cycle to Work Scheme
  • Season ticket loan
  • Subsidised wellness initiatives (gym fees, annual eye tests, on-site massage)
  • Our BUILD ® Training Programme
We also provide a broad range of softer benefits that makes working together more productive and enjoyable.
  • Regular social events including team breakfasts, lunches and drinks
  • Book club, film club and 5 a side football
  • An annual Company Day Out and our Summer Party in the Park
  • If all that’s not enough we finish early on Fridays, every Friday, all year round.


As a Company we pride ourselves on the high quality of our research and place a strong customer focus at the centre of everything we do. We encourage all of our staff to challenge the way we do things, resulting in an atmosphere of innovation, creativity and idea sharing.

At the heart of the Company are our people – working at Cello Health Insight is all about teamwork. As a result, we have fostered an environment that is people-focused, friendly and very sociable. Our staff don’t just see each other in meetings, they spend time together outside of office hours, whether it’s at the film club, on the squash court or down at the pub.

View a list of our current vacancies.

Interested in our Graduate Recruitment programme?

Contact us

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