About Cello Health Insight

“By nurturing talent, embracing diversity and fostering collaboration we create an environment in which individuals excel and together we can deliver better insights.”

Unlocking potential through the insights we see

Cello Health Insight is an award-winning market research agency specialising in the healthcare sector. Our experienced team works regularly with Global Fortune 500 pharmaceutical companies, designing customer insight research that delivers compelling results and real value.

Cello Health Insight was established in 1983 and has become the global marketing research arm of Cello Health, with offices in London, New York and Chicago and a network of preferred partners in a further 50 countries worldwide.


By drawing upon the wider capabilities of Cello, we’re in the perfect position to look at complex marketing challenges through ‘multiple lenses’. This fusion of expertise gives us a broader view of commercial and clinical success and enables us to provide a greater breadth of services to help support critical decision-making.

Cello Health was launched in February 2014, bringing together several health-orientated agencies to create a new offer for clients in the healthcare sector.

Cello Health consists of three distinct capabilities:


Global marketing research and customer insight


Strategic consultancy


Evidence and engagement

What we believe in


Corporate social responsibility

We are proud to be a part of the Cello group’s CSR programme ‘Talking Taboos’, which provides us with a real opportunity to show what we can achieve as a group.

Each year Talking Taboos selects a health-related or social issue where, as a group, we believe we can utilise our collective expertise in research and the communication of ideas to make a positive difference. The initiative allows us to demonstrates how effective we can be in stimulating debate around taboo subjects by uncovering insights into what drives them and creating engaging communications that address them.

We recently teamed up with the UK’s leading young people’s mental health and wellbeing charity YoungMinds to examine self-harm and have partnered with them again in 2015 to develop a campaign called ‘Mates Matter’ in support of Safer Internet Day.

Follow our CRS programme on Twitter @talkingtaboos.


We value the rich diversity that comes of individual experiences, perspectives and academic backgrounds. We also recognise that the best way to fully realise our collective potential is within a safe environment in which everyone can expect to be treated with dignity and respect, irrespective of gender, age, race, sexual orientation, disability or religious beliefs. Further to that aim, we’re committed to the provision of equal opportunities, to helping and to encouraging each individual’s talents to flourish in the pursuit of a rewarding workplace and a thriving business.


We’re committed to minimising the environmental impact of our activity and all staff are encouraged to reduce energy and resource usage at every opportunity. To that end we recycle more than 95% of our office waste, including all food waste, which is used to generate electricity. All office paper is recycled or FSC accredited and IT hardware is carefully managed to ensure maximum lifespan and safe disposal.

We also prioritise the use of public transport, cycling and remote communication. Employees have access to the Cycle to Work scheme and are provided with secure cycle storage and shower facilities. Company vehicles are selected with environmental performance as a key criterion.

What our clients say about us

An agency of talented individuals who keep their clients on their toes and are always one step ahead in the development of new research approaches, with great client engagement in the process. They work in true partnership with clients to ensure that end delivery exceeds internal customer expectations, and are certainly not afraid to challenge along the way. The team are passionate about delivering high quality insight whilst at the same time being fun to work with.

Nominating client: 2015 BOBI Award: ‘Agency I Would Most Like to Work With.’

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